Help Center

Welcome to JewelRing Studio Help Center
We’re here to assist you with all your queries about our jewelry, orders, shipping, returns, and more. Find quick answers below or contact us directly — we’re always happy to help!

1. How do I place an order?
Simply browse our collections, select your desired piece, choose specifications (size, metal, etc.), and click “Add to Cart.” Follow the checkout process to complete your purchase securely.

2. Can I customize a jewelry piece?
Yes! We specialize in custom jewelry. Visit our Custom Design page or contact us to bring your unique vision to life.

3. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and select digital wallets. All transactions are secured with SSL encryption.

4. How long does shipping take?

• Standard Orders: 5-7 business days
• Custom Orders: 2-4 weeks (depending on design complexity)

Track your order here.

5. Do you ship internationally?
Yes, we offer worldwide shipping. Delivery times and charges vary based on destination.

6. How can I track my order?
Once your order is dispatched, you’ll receive a tracking number via email. You can also track it anytime on our Order Tracking page.

7. What is your return policy?
We offer a 14-day return window for eligible items. Custom or engraved pieces are non-returnable unless faulty. Read our full Returns & Exchanges Policy.

8. My item arrived damaged. What should I do?
We’re sorry! Please contact us within 48 hours of delivery with photos of the item and packaging at support@jewelringstudio.com.

• • Processing Time: Orders are processed within 1-3 business days.
  • Delivery Partners: We partner with trusted couriers like DHL, FedEx, and UPS.
  • Customs & Duties: International orders may be subject to customs fees. These are the responsibility of the customer.

Learn more on our Shipping Information page.

• Items must be unused, in original packaging.
• Return requests must be initiated within 14 days of receipt.
• Custom-made jewelry is non-returnable unless defective.

Start a return by visiting our Returns Center or emailing us.

To keep your jewelry sparkling:

• Avoid exposure to harsh chemicals or perfumes.
• Store pieces in a dry, soft pouch.
• Clean regularly with a microfiber cloth.

View our full Jewelry Care Tips.

Dreaming of something unique?
We offer bespoke jewelry services and resizing for select pieces. Contact our design team here for a free consultation.

Still need help? Our friendly support team is ready to assist.

• Email: support@jewelringstudio.com
• Phone/WhatsApp: +91 123-456-789
• Live Chat: Available Mon-Fri, 9 AM – 6 PM (IST)
• Response Time: Within 24 hours on business days.

Visit our Contact Page for more options.

We prioritize your privacy and data security. All payments are encrypted, and personal information is handled as per our Privacy Policy.

• Gift Cards: Available in various denominations. Perfect for every occasion!
• Packaging: All orders come in elegant, ready-to-gift packaging.

Explore Gift Options.